Shipping policy

Shipping Policy                                                                                          Thank you for shopping at Purely Home! We want your shopping experience to be smooth and stress-free. Below you’ll find everything you need to know about how we ship your orders.

 

Processing Times                                                                                      All orders are processed within 1–3 business days (excluding weekends and holidays). Once your order has been shipped, you’ll receive a confirmation email with tracking details.

 

Shipping Times                                                                                    United Kingdom: 3–5 business days

United States & Canada: 7–21 business days

Europe: 5–14 business days

Australia & New Zealand: 7–21 business days

Rest of World: 10–25 business days

Please note: Shipping times are estimates and can be affected by customs, local couriers, or peak holiday demand.

 

Customs, Duties & Taxes                                                                      International orders may be subject to import duties, taxes, or customs fees. These are the responsibility of the customer and vary depending on your country’s regulations.

 

Questions?                                                                                              We’re here to help! If you have any questions about shipping or your order, please email us at hello@purelyhome.store and our team will get back to you as soon as possible.